Career Opportunities

Department – Finance

Reports to – Controller

Schedule – Full-time, Mon-Fri

Employee Type – Non-Exempt Employee

Pay Type – Salaried with Benefits; includes Incentive pay structure

Direct Reports – None

Position Summary

The focus of this position is to support the health of NCCO accounts receivable by building reliable and meaningful relationships with customers and formulating consistent best practices to keep AR current. Our ideal candidate continually assesses processes for efficiency and thrives in a fast-paced team atmosphere.

Essential Duties and Responsibilities

• Research and resolve balances left after payments by customers by collaborating with internal departments/customers to collect documentation for unidentified deductions.
• High level of customer service to assist with B2B collections.
• Generates a high volume of credit memos, such as rebates.
• Analyze customer backup to determine the validity of customer deductions.
• Ensure timely response to customer inquiries received via email.
• Work in partnership with other AR employees on standard operating processes.
• Monitor orders in suspense for release or hold.
• Process credit card payments over the phone when customers call in.
• Collaborate with Staff Accountant to resolve unposted deposits.
• Assist with cash receipt entry as needed.
• Complete additional accounting tasks as assigned.

Qualifications/Skills/Experience

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Two-year associate degree in finance, business, or accounting, or equivalent experience (preferred).
• 1-3 years of accounting experience (i.e., direct customer communication, high-volume account receivables).
• Excellent time management skills and ability to meet tight deadlines.
• Ability to adapt and transition between tasks easily.
• Strong skills using and understanding the flow of transactions in an integrated system.
• Excellent problem-solving/judgment skills and a high level of attention to detail and accuracy.
• Experience with Microsoft Word, Excel, and Office.
• Professional and positive team player.
• Self-motivated, go-getter with a solution-based approach.
• Eagerness to learn new technologies.
• Proficient typing skills.

Department – Sales

Reports to – Co–Directors of Sales – National Accounts

Direct Reports – None

Compensation – Salaried with Benefits; includes Incentive Pay structure and Sales Goal Bonus

Travel – 50-70%

Region – Western territory: WA, OR, CA, MT, ID, NV, WY, UT, AZ, AK, HI

Position Summary

NCCO Group seeks to add an experienced sales professional to our national accounts team to grow profitable revenue in current multi-unit chains while aggressively prospecting and closing new business primarily in food service, c-stores, and hospitality market segments. The right candidate will be responsible for sales growth in the Western Region and will leverage our full portfolio of products including automated labeling systems, SAAS, custom labels and print, and POS essentials.

Review our product offerings here: https://www.ncco.com/

Essential Duties and Responsibilities

Sales Strategy and Planning:

• Attain sales growth targets and meet established KPIs for assigned territory focusing on national and regional multi-unit chains in food service, retail food service, and hospitality.
• Identify and plan for gaining new business.
• Provide customer revenue forecasts to management.
• Monitor sales performance metrics and analyze data to track progress and adjust plans.
• Cultivate and maintain customer relationships through a solid understanding of needs to ensure excellent customer satisfaction and loyalty.
• Establish a strong relationship with decision makers including C-Suite level leaders for key customers and distributors.
• Conduct regular customer business reviews to share progress and seek new business.
• Negotiate, execute, and manage new contracts and agreements with customers and brokers.
• Effectively leverage CRM software – Salesforce.

Market Analysis and Competitor Insights:

• Stay informed about industry trends, competitive landscape, and emerging market opportunities.
• Utilize market research and data analysis to identify potential areas for growth and adapt sales strategies accordingly.
• Attend industry tradeshows to feature products, prospect new customers, and build awareness of products and services.

Cross-Functional Collaboration:

• Collaborate closely with peer sales team members, customer service, marketing, product development, and finance teams to ensure alignment and synergy in achieving overall business objectives.
• Provide input and insights to new product development team based on market demand and customer feedback.
• Work with marketing to educate customers through campaigns, trade shows, customer events, and demos.
• Effectively manage programs and funds with distributors, distributor teams, and brokers to grow profitable business.
• Other duties as assigned.

Qualifications/Skills/Experience

To perform this job successfully, an individual must be able to perform the essential duties satisfactorily.  The requirements listed are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Success attributes:

• High level of integrity and work ethic.
• Creativity and curiosity to deliver for the customer and the company.
• Self-motivation with a track record of taking the initiative.
• Analytical mindset with the ability to interpret sales data and market trends.
• Excellent communication, negotiation, and interpersonal skills.
• Adaptable selling style to meet audience needs including C-Suite level.
• Proven ability to drive sales process from plan to close.
• Cross-functional collaboration.
• Teamwork with peers, RSMs, brokers, and distributors.
• Working knowledge of Microsoft Office, Salesforce, or other CRM.
• Willingness to travel as required to meet with clients, attend shows, and visit key markets.
• Be able to travel by plane and car.
• Bachelor’s degree preferred.
• Minimum of 3 years relevant experience.
• SAAS Sales experience is a plus.

Reports to – Controller

Schedule – Full-time, Mon-Fri (Hybrid)

Employee Type – Non-Exempt Employee

Pay Type – Salaried with Benefits; includes Incentive pay structure

Direct Reports – None

Position Summary

Join our team as a Staff Accountant at National Checking Company (NCCO) and play a vital role in our
financial and accounting operations. In this position, you will assist in financial and accounting
reporting, maintain the general ledger, and support end-of-month and end-of-year closing activities.
Your attention to detail and ability to handle various tasks will contribute to the smooth functioning of
our finance department.

Essential Duties and Responsibilities

• Monitoring cash postings and reporting for all accounts/entities
• Processing on-site and miscellaneous cash deposits
• Populating and maintaining daily cash activity reporting
• Assisting with monthly balance sheet account reconciliations
• Prepare month-end journal entries of NCCO, Canada and RE LLC entities
• Ensuring accurate monthly financial statement preparation for the Canadian entity
• Performing monthly bank reconciliations for NCCO International and NCCO Ireland
• Processing weekly billing for Always Food Safe Company
• Assisting in procedure improvements within the accounting department and cross-department
  tasks
• Supporting month-end and year-end closings
• Assisting with annual audit preparations
• Preparing internal reports as assigned
• Completing projects and duties as assigned
  

Qualifications/Skills/Experience

To perform this job successfully, an individual must be able to perform each essential duty
satisfactorily. The requirements listed are representative of the knowledge, skill and/or ability
required. Reasonable accommodations may be made to enable individuals with disabilities to perform
the essential functions.

• Bachelor’s degree in Accounting is required
• 1-2 years of Accounting experience with increasing responsibility
• Advanced skills in Excel, including Pivot Tables, V-lookup, Charting, and Formatting
• Experience with ERP software, preferably Syspro (experience with similar software is also valuable)
• Ability to maintain confidentiality and exercise discretion
• Strong understanding of transaction flows in an integrated system
• Proven experience coordinating audit activities and managing general ledger and financial reporting
• Excellent interpersonal skills with a high degree of responsiveness
• Proactive, organized, accurate, and detail-oriented
• Strong time management skills with the ability to prioritize multiple tasks
• Professional, flexible, positive team player who is self-directed and self-motivated
• Effective decision-making skills and resource utilization
  

Department – Product Management

Location – Minnesota or Colorado

Reports to – Director of Operations

Employee Type – Exempt

Pay Type / Schedule – 40 hours per week, hybrid schedule 3 days onsite

Travel – 15%-20% regular travel

Position Summary

The Product Owner is responsible for organizing, prioritizing, and assessing work for a scrum team. They will incorporate feature requests, groom, and prioritize backlog, and develop user stories and acceptance criteria. The Product Owner plans releases, follows progress, and analyzes end user preferences.

Essential Duties and Responsibilities

• Collaborate with the scrum team to meet software expectations through the development lifecycle.
• Participate in product strategy meetings and create and communicate roadmaps for products in the creation phase.
• Evangelize Agile processes and principles.
• Understand and balance priorities while managing expectations for the internal and external stakeholders.
• Develop a deep understanding of the needs of customers, stakeholders, and development team.
• Identify and define areas for improvement of business and technical stakeholders’ processes and procedures.
• Track and prioritize the development request backlog.
• Nurture ideas and solutions to existing customer problems.
• Communicate effectively with team members to achieve project goals.
• Extract and retrieve information and data sets to improve upon software.
• Schedule and lead meetings to identify issues and fixes for projects.

Qualifications/Skills/Experience

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. NCCO will train the right candidate to excel in this opportunity. 

• Three years or more of product management experience (Product Manager, Product Owner, or equivalent).
• Must have three years or more of customer facing software experience with B2C or B2B solutions, ideally both, and ideally with a SaaS Learning Management System.
• Minimum of one year of Agile software development team experience.
• Demonstrable experience in complex systems integrations and proprietary software.
• Demonstrated experience identifying product opportunities and problems via quantitative product analytics.
• Keen understanding of customer needs and user experience.
• Expertise with product management software including Wrike, Azure DevOps, etc.
• Excellent procedural and organizational skills, including the ability to create epics, user stories and acceptance criteria, project business specs, user documentation, and roadmap plans.
• Evangelist of Agile process and principles with Scrum.
• Proven ability to work in collaborative environments across multiple teams and locations using written and verbal communication.

Department -Business Development

Location – 899 Montreal Circle, St. Paul, MN 55102

Reports to – Director of New Business Development

Schedule – 40 hours per week, Mon-Fri, Hybrid model – 3 days onsite

Travel – 15%-20% regular travel (one week per month)

Position Summary

We are seeking an experienced and dynamic Product Manager to join our innovative team. This role will be responsible for collaborating closely with our digital business partner to drive mutual business growth and customer success. The Product Manager will serve as the key liaison between our company and our partner, ensuring effective communication, alignment, and collaboration. The ideal candidate should be an excellent communicator, have a background in product management, and a proven track record of managing successful partnerships.

Essential Duties and Responsibilities

• Build and nurture a strong relationship with company’s external digital business partner, acting as the primary point of contact.
• Anticipate, understand, and balance priorities while managing expectations for internal and external stakeholders.
• Collaborate with internal Sales team to develop a deep understanding of the product’s features, capabilities, and benefits.
• Provide product training to internal teams.
• Define and collaborate with Sales team to track and analyze key performance metrics related to the partnership’s success, such as revenue growth, customer adoption, and market penetration. Use data insights to identify areas for improvement and growth, and identification of potential customers.
• Proactively identify potential risks and challenges within the partnership; develop contingency plans and work with relevant stakeholders to mitigate risks and ensure a smooth partnership operation.
• Understand pricing matrices and collaborate with Sales team to determine pricing for new customer opportunities.
• Act as the internal advocate for customers; manage new customer onboarding and ensure that their needs and feedback are considered throughout the partnership collaboration.
• Other duties and responsibilities as assigned.

Qualifications/Skills/Experience

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. NCCO will train the right candidate to excel in this opportunity. 

• Bachelor’s degree in business, communications, or a related field is preferred.
• Three, or more, years of proven experience as a Product Manager, Product Owner, or in a similar role, with a focus on managing partnerships.
• Strong understanding of product management principles and product development processes.
• Excellent leadership skills to effectively manage cross-functional teams and partner relationships.
• Excellent communication and negotiation skills, with the ability to influence and collaborate with stakeholders at all levels.
• Analytical mindset with the ability to leverage data to make informed decisions and drive results.
• Keen understanding of customer needs and user experience.
• Impeccable follow up, strong sense of urgency, ability to drive outcomes.
• Strong analytical and creative problem-solving skills.
• Expertise with product management software.
• Excellent procedural and organizational skills.
• Experience in a business role for a technology company or with a digital product is a plus.
• Experience with ecommerce or digital product sales is a plus.

Department – Human Resources

Location – 899 Montreal Circle, St. Paul, MN 55102

Reports to – Human Resources Manager

Schedule – Full-time, Mon-Fri—Some remote flexibility

Employee Type – Non-Exempt Employee

Pay Type – Salaried with Benefits; includes Incentive pay structure

Position Summary

We are looking for an enthusiastic and motivated individual to join our HR team. This position will process payroll, maintain employee records, assist with recruitment, and provide administrative support. Our ideal candidate has superior organizational skills and the ability relate and communicate with individuals at all levels within the organization. There will also be many opportunities to contribute to other areas of HR within the company [benefits, best practices, communications, etc.].  This is a great opportunity to gain solid experience in all areas under the HR umbrella with unlimited learning potential.

Essential Duties and Responsibilities

• Prepare weekly and semi-monthly payrolls for approval in the HR Information System [Paylocity] and coordinate book transfers with accounting.
• Maintain records of personnel-related data in both paper and electronically in Paylocity, ensuring compliance standards are met.
• Assist with Paylocity user access inquiries and required trainings. 
• Track employee leaves of absence, including providing and collecting FMLA forms.
• Assist with the recruitment and interview process—publish job openings, coordinate interviews and schedules, and track candidates.
• Participate in coordinating New Hire activities and necessary paperwork. 
• Manage the Employee Directory and all necessary document updates to the HR SharePoint site. 
• Respond to internal and external HR related inquiries or requests and provide assistance.
• Handle all employment verification requests. 
• Assist in the distribution of HR policies to employees and collect signed copies, if applicable. 
• Complete salary surveys and populate the information for review by the compensation committee.   
• Document SOPs for the HR team.
• Track professional development initiatives and receipt of coaching & development documents.
• Coordinate training sessions and seminars.
• Administer the employee recognition and perk programs [employee recognition submissions, ordering of recognition items, distribution of sports tickets, anniversary gifts, branded items]. 
• Provide high-level administrative support upon request, including travel, meeting coordination, and special projects.
• Receive and distribute office mail.
• Maintain office supplies.
• Collaborate with the internal event team to coordinate company events.
• The duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all-inclusive. Other duties may be assigned.

Qualifications/Skills/Experience

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires a minimum of a 2-year associate degree in Human Resources or related field and 1-3 years of experience in the Human Resources and Administrative arena.

Success Attributes:

• Experience with payroll practices
• Experience with HR Information Systems and databases
• Working understanding of HR principles, practices, and procedures
• Knowledge of HR federal laws and regulations
• High initiative to improve processes and centralize data
• Ability to protect and handle confidential information
• Strong integrity, ethics, and cultural awareness
• Proactive, organized, accurate, and eye for detail
• Desire to innovate and collaborate to accomplish goals
• Excellent verbal and written communication skills
• Outstanding relationship-building skills coupled with a high degree of responsiveness
• Excellent time management and ability to prioritize multiple tasks
• Professional, flexible, and positive team player
• Proficient in Microsoft Office Suite