Career Opportunities

For more than 100 years, NCCO has driven success for the foodservice industry through innovative products and services. Our employees are at the crux of what has brought us to where we are today. We’re a group of driven, talented individuals who bring diverse backgrounds to the table. 

From company picnics and event celebrations to personalized coaching and development opportunities, NCCO’s work environment fosters creativity and collaboration. While new faces join our team often, average employee tenure is over 30 years. Hang around awhile and you might just begin to feel like family.  

NCCO offers employment benefits including:

  • Competitive salary
  • Health insurance
  • Paid Time Off (PTO)
  • 401k & matching
  • Medical reimbursement
  • Educational opportunities
  • And more

And, of course, NCCO is an equal opportunity employer. Check out the open jobs below to see if your talents would be a good fit for our team. 

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Current Openings


BINDERY ASSISTANT

Department               Production
Location                    
899 Montreal Circle, Saint Paul, MN 55102
Schedule                     
Part-Time, 7am-3pm, Monday – Friday
Pay Type             
Hourly employee, starting wage of $17.50, finishing wage of $25.70 plus shift differential
Additional                   
Unionized manufacturing plant, benefit package offered, pension contribution

Position Summary

Feeds, sorts, and packs finished product and assists in the operation of the Bindery machine.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Sorts signatures in 50’S or 100’s from press carts, shipping pallets, or hand trucks.
  • The sorters will have all of the signatures jogged and sorted before being moved to the transfer table.
  • The sorters will replace any missing sheets or books.
  • It is the sorters responsibility to watch for bad numbers, poor quality, and mark them accordingly.
  • The feeder will ensure proper placement of the signatures into the bindery machine.
  • Feeders are also expected to inspect signatures for damage and conformity to specifications.
  • The feeders and sorters are also required to make certain that the feeder pockets are full of folded backs, carbon inserts, and chipboard when the operator is unavailable to do so.
  • Assists the ABM operator in the day to day operation of the Kugler and in line equipment.
  • Box packers will help set the case packer up for different styles and sizes of checks.  Fill the hopper with cartons and keep the glue pot filled.
  • Box packers are responsible for the proper sealing of the cartons.
  • Box packers will make sure that the proper numbers are being put in the case.
  • The box packer is to be certain that the proper flyers and labels are being used.
  • Box packers need to have a basic understanding of the in line shrink wrapper.
  • Feeders, sorters, and box packers will assist the operator during change-overs and times of trouble.
  • Keeps accurate daily work sheets.
  • Maintains a clean and neat work area.

Qualifications/Skills/Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand and uses hands repetitively to finger, handle, or feel. The employee must regularly reach with hands and arms.  The employee is occasionally required to walk and talk or hear.  The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move more than 100 pounds.  Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to moving mechanical parts.  The noise level in the work environment is usually moderate.

Only qualified applicants should submit their resume to ccooley@ncco.com.


CUSTOMER SERVICE SPECIALIST

Department               Customer Service
Reports to                 
Customer Service Manager

Location 899 Montreal Circle, St. Paul, MN 55102
Schedule                   
Full-time, Mon-Fri, some remote
Employee Type           Non-Exempt Employee
Pay Type                     Salaried with Benefits

Position Summary

The Customer Service Specialist (CSS) provides a superior customer service experience to customers and internal partners. This role is responsible for accepting and acknowledging purchase orders from customers, clarifying requests, and ushering the purchase orders through NCCO’s processes to ensure on time and in full delivery. The CSS engages with internal partners to ensure the maintenance and growth of customer relationships.

Essential Duties and Responsibilities

  • Receive customer orders and requests, validate and enter orders, and track through internal systems and tools as appropriate.
  • Ensure customer orders are entered accurately and are compliant with terms and pricing; highlight variances for action.
  • Validate required customer documentation is created and/or delivered as required for shipping, customer receipt/acceptance, and invoicing.
  • Monitor open orders and perform invoicing daily for shipments completed.
  • Analyze and provide timely feedback for customer deductions to accounts payable.
  • Oversee and perform processes related to processing rebates, commissions, and/or other customer or broker-specific programs.
  • Collaborate with accounting team to meet critical deadlines related to credits, deductions, commissions, rebates, and other transactions.
  • Develop and maintain positive relationships with customers and brokers, respond to order inquiries and actively sell our products.
  • Assist outside warehouse partners with order inquiries and freight options.
  • Interface with accounting, shipping, sales, marketing, distributors, brokers, and groups to facilitate orders, promote sales, and improve processes.
  • Liaise with the sales team to understand the NCCO partnership strategies for customers and/or brokers.
  • Prepare, analyze, and deliver accurate and timely reports to internal partners and customers.
  • Process ancillary transactions based on the type of program for customers, brokers, distributors, and groups.
  • Receive customer complaints and concerns and assist in the resolution and communication of solutions back to the customer.  
  • Support the Customer Service team in other areas as needed.

Qualifications/Skills/Abilities

To perform this job successfully, an individual must be able to perform all essential duties and responsibilities satisfactorily. The success attributes below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Eager to learn new technologies
  • Proficient in Word and Excel (Salesforce and Syspro ERP a plus)

EDUCATION and/or EXPERIENCE

  • Minimum two-year degree plus 5 years related experience or 10+ years relatable experience.
  • Course of study in Accounting, Supply Chain, or Business Management strongly preferred.

Only qualified applicants should submit their resume to ccooley@ncco.com.


PRESS OPERATOR


Location                    
899 Montreal Circle, Saint Paul, MN 55102
Schedule                     
Full-time, off-shift
Pay Type             
Hourly employee, starting wage of $23.48, finishing wage of $34.05
Additional                   
Unionized manufacturing plant, benefit package offered, shift differential of
$0.75/ hour for second shift or $1.10/hour for third shift, pension contribution

Position Summary

Makes ready and operates multiunit, web-fed rotary press to print guest checks according to specifications by
performing the following duties:

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Operates web press equipped with multiple units of clean and inked cylinders.
• Locks printing plates on printing cylinder and threads loose end of paper supply roll (web) through and
around rollers to cut off knife.
• Reads work order to determine the specifications of jobs to be run.
• Stops, resets, and restarts machine when malfunctions occur.
• Adjusts compensators to guide paper over rollers and cylinders.
• Inspects printed rolls visually with a strobe light for registration on roll-to-roll equipment.
• Inspects printed sheets visually for registration on presses with sheeters.
• Inspects printed sheets for proper numbering on presses with sheeters.
• Rethreads paper through press if web breaks.
• Inspects printed material visually during production and readjusts controls to correct irregular ink
distribution and faulty cuts.
• Replaces worn or damaged ink rolls, blankets, plates, fountain blades, bearings, punches, dies and fills
ink wells.
• Keeps accurate daily production records.
• Maintains clean and neat work area.

• Performs routine maintenance.
• Mounts and sets numbering heads for proper sequential numbering.
• Other duties as assigned.

Qualifications/Skills/Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED); or one to three months related experience and/or
training; or equivalent combination of education and experience.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and
procedure manuals.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited
standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or
schedule form.

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand. The employee frequently
is required to walk. The employee is occasionally required to use hands to finger, handle, or feel; reach with
hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The employee must regularly move more
than 1200 pounds and frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job
include close vision, color vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT


The work environment characteristics described here are representative of those an employee encounters
while performing the essential functions of this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly exposed to moving mechanical parts. The
employee is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, risk of electrical
shock, and vibration. The noise level in the work environment is usually loud.

Only qualified applicants should submit their resume to ccooley@ncco.com.


DCG SUPPLY CHAIN SPECIALIST

Department                DATE CODE GENIE
Reports to                 Director of Operations
Schedule                     40 hours per week, Mon-Fri, as arranged with Manager
Location             280 East Lothenbach Ave, West St. Paul, MN 55118

Position Summary

The focus of this position is to support sourcing, documentation, and manufacturing of the DateCodeGenie
product. A successful candidate will be a part of a dynamic team to ensure our partners are supplying us
with the right product all of the time.


This position is being opened at a time of rapid growth and change in the company, so the successful
candidate will be eager to meet not only the essential duties and responsibilities listed below but also to
proactively use his or her unique skills to respond to the challenges and opportunities that face the DCG
line.

What is a DCG? Click Here:  https://www.ncco.com/date-code-genie/

Essential Duties and Responsibilities

Quality Control:

  • Test / Validate new components when there are changes.
  • Investigate customer complaints when they cross a TBD threshold, and the complaints ard determined to be quality related.
  • Establish then maintain quality scorecards on all DCG vendors.

Documentation / Repeatability

  • Create or obtain from our vendors product specs then maintain those specs and revision histories.
  • Maintain BOM’s as part of the specs.

SYSPRO BOM Management

  • Create and ensure all BOM’s are kept up to date and accurate in our ERP (Syspro)

Inventory Control Planning:

  • Transform the sales forecast into component demand and share with vendors to achieve our service rate goals
  • Generate PO’s for components not sourced through our external manufacturing partner to achieve our service rate goals

Vendor Management

  • Manage the relationship with both our component partners (suppliers) and contract manufacturers.
  • Serve as a resource to our partners and contract manufacturers to find alternative suppliers and/or components when needed. Source new suppliers as needed
  • Secure secondary sources for both components and contract manufacturers.

Compliance/Certification:

  • Audit new and current products to ensure they meet current and future compliance requirements. Serves as a subject matter expert on our compliance and certifications across current and new countries we expand into
  • Manage relationships with 3rd party testing partners on our new products. Own the execution of product and food safety testing
  • Other duties and responsibilities as assigned

Qualifications/Skills/Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential functions.
NCCO will train the right candidate to excel in this opportunity.

  • Minimum of a 4-year college degree or commensurate experience.
  • Must have intermediate experience with Microsoft Office Suite, specifically Excel, as well as standard ERP software applications.
  • Must be comfortable working with, reporting on and making decisions using data.
  • Excellent written and verbal communication skills.
  • Exceptional time management skills.
  • Strong analytical, problem solving, and organizational skills.
  • Demonstrated application of Lean, Six Sigma, or other continuous improvement methodology, preferred.

Success Attributes

  • Exhibit and encourage our core values of Respect, Integrity, Collaboration, Innovation and Passion of Excellence.
  • Professional, flexible, and positive team player that is self-directed and self-motivated.
  • Able to collaborate with peers daily to determine operational priorities

Only qualified applicants should submit their resume to ccooley@ncco.com.


DCG PROJECT MANAGER

Department                DATE CODE GENIE
Reports to                   DCG Product Development Manager
Schedule                     40 hours per week, Mon-Fri, as arranged with Manager
Location             280 East Lothenbach Ave, West St. Paul, MN 55118

Position Summary

The focus of this position is to enhance the aspects of the Date Code Genie [DCG] product line.  Specifically, this role will be responsible for championing our software and hardware integration with the DCG and identify product enhancements.  A successful candidate will have UI/UX product development and project management experience, as well as the ability to communicate the needs of desired applications to engineers and software developers.

This position is being opened at a time of rapid growth and change in the company, so the successful candidate will be eager to meet not only the essential duties and responsibilities listed below but also to proactively use his or her unique skills to respond to the challenges and opportunities that face the DCG line.

What is a DCG? Click Here:  https://www.ncco.com/date-code-genie/

Essential Duties and Responsibilities

Project Management:

  • Champion multiple short-term projects, as well as conceptualize long-term software and hardware integration, for the DCG. 
  • Assist with project planning efforts.
  • Establish and manage tight project timelines.
  • Maintain relationships and communicate with internal and external engineers, suppliers, and developers. 
  • Collaborate with colleagues, specifically the DCG team, Sales team, and IT Team.

Software Development:

  • Communicate the needs of front-end application(s) to back-end Developers.
  • Communicate project vision with outside Software Developers.
  • Perform regression testing of beta software and report software issues.
  • Proactively recognize UI/UX gaps in design and propose solutions.

Integration:

  • Integrate third-party technologies, hardware, and software.
  • Utilize product testing skills to identify faults to ensure successful integration of product.
  • Understanding of device and cloud-based security requirements

Create prototypes. wireframes and functional specifications:

  • Oversee the development of new features with outside software developers. 
  • Work with engineers and manufacturing partners to bring concepts to fruition.
  • Work with suppliers and manufacturers to specify components and hardware.
  • Understanding of manufacturer and compliance documentation.
  • Other duties and responsibilities as assigned.

Qualifications/Skills/Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position requires a minimum of a 2-year college degree related to Information/Technology or commensurate experience.

Success Attributes

  • Technical mindset
  • Problem-solver
  • Ability to manage projects and priorities with multiple stakeholders for integrations across platforms
  • Knowledge launching and managing products within Google play
  • Ability to effectively communicate with technical and non-technical colleagues/vendors
  • Inquisitive mindset toward enhancing an offering of products
  • An understanding of compliance regulations and documentation
  • Experience working with Software Developers and speak technical language
  • Ability to manage Third-Party vendors
  • Proficient in Microsoft Office Suite
  • Demonstrated comprehension of security in mobile devices and applications
  • Understanding of ERP systems [Syspro] and other proprietary software
  • Familiarity with code release process and best practices
  • Professional, flexible and positive team player that is self-directed and self-motivated
  • Ability to effectively perform role using decision-making skills and other resources

Only qualified applicants should submit their resume to ccooley@ncco.com.


DCG SOFTWARE TEST SPECIALIST

Department                DATE CODE GENIE
Reports to                   DCG Product Development Manager
Schedule                     40 hours per week, Mon-Fri, as arranged with Manager
Location             899 Montreal Circle, St. Paul, MN 55102

Position Summary

The focus of this position is to assist in product and software testing.  A successful candidate will work with a dynamic team and have curiosity to independently dig into our products to ensure they work as intended. He or she will become the terminator to accurately test, validate and recommend changes for software bugs and glitches.

This position is being opened at a time of rapid growth and change in the company, so the successful candidate will be eager to meet not only the essential duties and responsibilities listed below but also to proactively use his or her unique skills to respond to the challenges and opportunities that face the DateCodeGenie suite of products.

What is a DCG? Click Here:  https://www.ncco.com/date-code-genie/

Essential Duties and Responsibilities

Responsibilities:

  • Software testing of cloud-based platform and Android application
  • Supports new product releases and best practice for launches
  • Assist in development of testing protocol to ensure all product is thoroughly tested
  • Supporting project managers and developers for product testing
  • Documentation of new product and bug tracking results
  • Comprehensive follow-through and validation of all testing
  • Publish insight and new articles and documentation to support training and DateCodeGenie Knowledgebase
  • Assist with Product Training and documentation for DateCodeGenie Users
  • Participating in review of business/functional requirements and application design
  • Engage in continuous improvement of the software development and testing procedures
  • Prioritize, plan and coordinate testing activities to ensure on-time delivery
  • Other duties and responsibilities as assigned

Qualifications/Skills/Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. NCCO will train the right candidate to excel in this opportunity. 

  • This position requires a minimum of a 2-year college degree or commensurate experience

Success Attributes

  • Excitement for being on the front end of innovation and the creation of new products that make working in a professional kitchen easier
  • Passion for excellence
  • Ability to follow testing protocol as well as provide insight to gaps in procedures to ensure the highest quality defect free product
  • Analytical mind with relentless problem-solving tenacity
  • Undergraduate degree preferred
  • Experience in testing software
  • Candidate must have excellent written and oral communication skills
  • Strength in recordkeeping and documentation of issues and resolution
  • Thrives when working independently while collaborating with product development team and customers
  • Eagerness to quickly learn application software features and functions
  • Articulate testing and results to project manager and developers

Only qualified applicants should submit their resume to ccooley@ncco.com.


Mid-Level Software Engineer, Full Stack

Department                899 Montreal Circle, Saint Paul, MN 55102
Reports to                    Director of Information Technology
Schedule                        Full-time, Mon-Fri, some remote
Employee Type             Exempt Employee
Pay Type                         Salaried with Benefits; includes Incentive Pay

Position Summary

NCCO is seeking a full-stack engineer to join the team of developers responsible for the company’s growing ecosystem of digital products and services as well as the modernization and enhancement of internal applications using the latest .NET web platforms and Azure cloud infrastructure. Passion for excellence is a must, as this role will play a defining part in bringing our applications to some of the largest players in the restaurant industry and beyond.

The successful candidate will have experience with agile design and end-to-end implementation of applications and be capable of mentoring and inspiring his or her peers. This position is being opened at a time of growth and change in the company, so in addition to the essential duties and responsibilities listed below the candidate should be prepared to proactively use his or her unique skills to help shape the team and respond to the challenges and opportunities it will encounter.

Essential Duties and Responsibilities

Responsibilities:

  • Build and support cloud-based applications based on recent versions of ASP.NET Core and web frontend technologies.
  • Assist with the design and construction of new customer-facing software, from proof of concept to delivered application.
  • Maintain existing internal applications and assist with modernization.
  • Contribute to and help reinforce rigorous software development practices, including agile processes, testing, and instrumentation.
  • Utilize and ideally enhance existing CI/CD pipelines for rapid iteration and deployment.
  • Collaborate with other team members.
  • Assist with problem identification and work quickly to resolve any issues that arise.
  • Act swiftly and with determination but remain calm in the face of urgent problems or change requests.
  • Communicate clearly and effectively with team members, management, and other departments, both verbally and in writing; represent the company well in discussions with partners and other external parties when applicable.
  • Take good notes and organize information for later use, both personally and by others.
  • Demonstrate strong professional craftsmanship, curiosity, and eagerness for continual improvement.
  • Other duties and responsibilities as assigned.

Qualifications/Skills/Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position requires a minimum of a 2-year college degree or equivalent experience and a minimum of 5 years of experience in the software development world. A bachelor’s degree in Computer Science or a related field is preferred but not required.

Required

  • At least 3-5 years of development experience with C# and .NET
  • Proficient with ASP.NET (Core preferred; ASP.NET MVC 3+ is acceptable)
  • Experience with React a plus
  • Experience with SQL a plus
  • Strong command of code structures and patterns
  • Experience with agile software development
  • Ability to effectively communicate technical items verbally and in writing

Success Attributes

• Exhibit and encourage our core values of Respect, Integrity, Collaboration, Innovation and Passion

  • Enthusiasm for the creation of excellent and innovative software
  • Inspires peers and promotes team participation
  • Thorough attention to detail
  • Curiosity about the needs and circumstances of the business, and a drive to help it succeed
  • Excellent debugging skills
  • Ability to discuss technical issues with non-technical people
  • Approachable nature
  • Willingness to increase technical skills via further education and training
  • Ability to communicate and manage conflict resolution in a professional manner
  • Ability to prioritize multiple tasks
  • Ability to act calm under pressure

Only qualified applicants should submit their resume to ccooley@ncco.com.


Business Systems Analyst

Department                Finance
Reports to                    Director of Financial Accounting
Schedule                        Full-time, Mon-Fri, remote option with some in-person days
Employee Type             Exempt Employee
Pay Type                         Salaried with Benefits; includes Incentive Pay

Position Summary

The Business Systems Analyst is responsible for working with stakeholders to elicit, analyze, specify, and validate business and solution requirements to meet business needs.   The BSA will work with a diverse stakeholder group, identify areas of contention, and create a shared understanding between the customer community and the solution delivery team while maintaining alignment with Business and IT Strategies. A well-aligned BSA will successfully transition to unfamiliar business and systems domains with minimal guidance.

This position is being opened at a time of growth and change in the company, so in addition to the essential duties and responsibilities listed below the candidate should be prepared to proactively use his or her unique skills to help shape the team and respond to the challenges and opportunities it will encounter.

Essential Duties and Responsibilities

  • Responsible for the success of the Requirements Definition Process for assigned work with general supervision.
  • Elicit, analyze, specify, and communicate business, system, and implementation requirements.
  • Ensure the requirements are unambiguous and understandable by both business users and solution delivery teams.
  • Work with stakeholders to prioritize requirements effectively based on business value, risks, and constraints.
  • Effectively communicate requirements conflicts to project leads, assist with conflict resolution.
  • Ensure that requirements are understood and approved by all stakeholders.
  • Manage requirement traceability and changes throughout the project lifecycle.
  • Ensure the test strategy and test plans adequately cover the requirements. Assist in defect resolution.
  • Measure and track quality of business analysis work.
  • Participate in determining how requirements will be approached and managed for a particular project following enterprise and division best practices.
  • Work with project leads to develop requirements work plans, identify task dependencies, develop estimates, and determine resource skill requirements; support risk management and change management activities.
  • Identify, refine, and accurately articulate the business objectives and value proposition of assigned initiatives. Bring alternative perspectives and influence consensus among stakeholders.
  • Regularly present project status/findings/recommendations to the Idea Board and Senior Leadership.
  • Effectively verify and validate requirements; ensure that all requirements support the delivery of business value, fulfill goals and objectives, and meets the needs of the stakeholder/business unit.
  • Continuously strive to improve understanding of requirements techniques, processes and deliverables required to support successful project delivery. Embrace feedback and opportunities for process improvement.
  • Simultaneously support multiple initiatives as assigned.
  • Perform other duties as assigned.

Qualifications/Skills/Abilities

To perform this job successfully, an individual must be able to perform all essential duties and responsibilities satisfactorily. The success attributes below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Qualifications

  • One year of experience in Business Systems or equivalent required.
  • High school diploma or equivalent required.

Education, Work Experience, & Knowledge

  • Three years of experience in Business Systems or equivalent preferred.
  • Bachelor’s degree in Business, MIS, or another related field preferred.

Job Specific Technical Skills & Competencies

  • Analytical Thinking (Intermediate): Identifies current or future problems or opportunities, analyzes, synthesize, and compares information to understand issues, identifies cause/effect relationships and explores alternative solutions to support sound decision making.
  • Facilitation (Intermediate): Uses and adjusts style and technique to assist group process and understanding.
  • Communication (Intermediate): Demonstrates effective verbal, written, and listening communication skills.
  • Teamwork (Intermediate): Works together in situations when actions are interdependent, and a team is mutually responsible to produce a result.
  • Relationship Management (Intermediate): Seeks out, builds, fosters, and maintains productive relationships, networks, or alliances to meet goals and achieve results.
  • Business Perspective (Intermediate): Uses knowledge of internal and external factors impacting the property casualty industry to make decisions.
  • Technology (Basic): Uses, leverages, and maintains proficiency with corporate and job specific technology as it evolves (e.g., hardware, software, business unit applications and systems tools).
  • Conflict Management (Basic): Brings conflicts into the open and resolves them collaboratively.
  • Change Management / Resilience (Intermediate): Remains energized and focused in the face of ambiguity, change or strenuous demands.
  • Risk Taking (Basic): Identifies, assesses, manages, and takes intelligent risks to attain objectives.

“Over the years, our employees have provided the skills and talent necessary to ensure our steady growth and we are proud of this heritage.  The commitment and enthusiasm of our talent will continue to further the company’s growth as well as their value within the organization.”

–  Ben Olk III, President

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We have many wonderful opportunities to offer those who are curious, ambitious, and dedicated to success.  I tell new hires: the role today is what is written on paper in the job description—but it is up to them to create their niche within the company fueled by their interests and expertise. I always look forward to seeing how new hires enhance our team.

– Dana Bloyer, Director of Human Resources

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Visit Us at an Upcoming Event

NCCO participates in a variety of industry and distributor trade shows, product demonstrations and other events throughout the year. 

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