Career Opportunities

Department Production Management

Location 899 Montreal Circle, St. Paul, MN 55102

Reports to Director of Operations

Schedule Fulltime (100% FTE), Mon-Fri, as arranged with Manager

Employee Type Exempt; Salaried with Benefits and Incentive Pay

Department Purpose

The Production Management team is responsible for supervising all functions of production and shipping to ensure safe and cost-effective manufacturing.  This team focuses on identifying efficiencies, monitoring quality control, and exceeding the needs of our customers while complying with all applicable regulations and requirements.

Position Summary

This position directs and supervises the day-to-day operations of the 899 Montreal (GuestCheck) production activities to ensure achievement of department performance goals in the interest of meeting customer needs.  The focus is in the areas of environmental, health, and safety, quality, cost performance, production schedules, reliability, etc.  The position will be responsible for the initiation, planning, execution, monitoring and control of all production related tasks in the defined area of responsibility.  There will be administrative, clerical, and analytical work pertaining to personnel performance management, job costing, quality control/assurance, and inventory control.  The supervisor position requires communication and interpersonal skills that allow the successful supervisor to build relationships with the employee team, other internal functional organizations, business stakeholders, and vendors as needed.

Essential Duties and Responsibilities

• Leadership, management, and accountability for the Montreal Manufacturing Union Team.
• Maintain a working relationship with the union within the terms of the collective bargaining agreement.
• Promote good employee relations and monitors employee morale.
• Drive employee coaching, development, and training.
• Schedule and assign personnel, establishing priorities, monitoring progress, accomplishing work results, revising schedules, and resolving problems.
• Communicate, explain, and enforce Shop Rules and Company policies.
• Ensure compliance with Standard Operating Procedures and Job Safety Practices.
• Resolve and escalate personnel problems.
• Urgently communicate and escalate any issues or deficiencies that could adversely impact manufacturing, shipping, customers, or other segments of the business.
• Monitor, analyze, and report on production metrics including but not limited to volume, inventory, run rate/cycle time, yield/scrap, downtime, changeover time, and fill rate for specified time frames such as months, quarters, and fiscal years using Microsoft Excel, SharePoint, and related computer tools.
• Coordinate the efficient execution of production schedules to meet inventory targets.
• Monitor and coordinate raw materials and consumables
• Knowledge of procurement processes and perform auxiliary procurement duties.
• Ensure quality checks and signoffs are appropriately managed and completed.
• Review and maintain timecards within payroll system (Paylocity) and maintain attendance records.
• Monitor, support, and entry of daily production work into company’s software program. 
• Assist with job-tracking in RiteTime/RiteScan, and review material usage and waste.
• Develop a working knowledge of RiteTime/RiteScan to support operators use and minor troubleshooting.
• Maintain a working knowledge of the operating costs, analyzes, and reduces the cost to operate.
• Support, develop, and implement projects to improve production efficiency.
• Create, document, and continually improve/refine existing processes, SOPs, and best practices.
• Lead process improvements and optimization in all areas of production.
• Ensure operation of equipment through monitoring, observations, and troubleshooting and will appropriately evaluate and prioritize issues for escalation to Maintenance.
• Increase individual employee and team awareness and accountability for EH&S through coaching on safety and health responsibilities, goals, and the effective application of the EH&S program and work processes.
• Participate in Production meetings, L10 meetings, and Operational Planning meetings.
• Other duties as assigned.
  

Qualifications/Skills/Experience

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Success Attributes

• High-school diploma or GED; college coursework preferred
• Strong mathematical skills
• Experience and knowledge of Microsoft Windows and Microsoft Office Programs including Word, Excel, Outlook, PowerPoint, and SharePoint
• Proficient typing skills
• Capable of developing a working knowledge of ERP software (SYSPRO)
• Demonstrate leadership skills – inspire others and lead them through influence
• Approachable nature
• Excellent interpersonal and verbal communication skills
• Projects enthusiasm and promotes team participation
• Ability to effectively perform role using decision-making skills and other resources
• Excellent time management skills and ability to prioritize multiple tasks
• Proactive, organized, accurate, and eye for detail
• Technical mindset
• Problem-solver
• Clear understanding of Process Control
• Willingness to learn new technologies
• Strong writing, grammar, and proofreading skills supporting clear communication with internal and external stakeholders
• Ability to manage conflict resolution in a professional manner
• Strong collaboration skills to partner across business functions and departments
• Professional, flexible and positive team player that is self-directed and self-motivated
• This position operates on a standard weekday schedule; must be available to occasionally work off-shifts and extra hours as demand requires.
  
  

Location 280 East Lothenbach Ave

Department Production Management

Reports to Director of Operations

Direct Reports RegistRoll Plant Supervisor, Production Employees

Compensation Salaried with Benefits

Department Purpose

The Lothenbach Production Management team is responsible for supervising all functions of RegistRoll production to ensure cost-effective manufacturing.  This team focuses on identifying efficiencies, monitoring quality control, and exceeding the needs of our customers.

Position Summary

The primary objective of this position is to oversee and manage the RegistRoll production operations and oversee the maintenance of the machines and facility. 

Essential Duties and Responsibilities

• Coordinate production schedules with Plant Supervisor to assure inventory levels meet the needs of our customers.
• Ensure overall efficiency and product quality of the RegistRoll line. 
• Manage facility maintenance and upkeep of the building. This includes exterior needs [i.e. landscaping, snow removal, etc.] as well as interior requirements [i.e. janitorial, painting, HVAC, electrical, etc.].
• Recommend new procedures to improve production including new equipment purchases, salary changes, staffing needs, etc.
• Work with the maintenance department to ensure the proper maintenance of all manufacturing machinery to ensure uninterrupted production.
• Oversee Production employees and Plant Supervisor, including coaching and development needs.
• Train and mentor new employees, including monitoring their progression with weekly follow-up.
• Communicate and enforce Shop Rules and Company policies, as well as recommend necessary changes.  Interpret, administer and enforce provisions of applicable union contract.
• Participate on the Labor-Management committee and take part in union contract negotiations.
• Review timecards within Paylocity and maintain attendance records.
• Create an environment focused on the Company Values and carry out the EOS Traction model.  
• Lead the Lothenbach Safety committee and drive efforts, as well as ensure compliance with environmental regulations. 
• Participate in Production meetings and Operational Planning meetings.
• Other duties as assigned
  

Qualifications/Skills/Experience

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Success Attributes

• RegistRoll production experience required.
• Must possess exceptional problem-solving, critical and strategic thinking, and analytical skills to troubleshoot and resolve issues and challenges.
• Excellent written and verbal communication skills.
• Ability to effectively perform role using decision-making skills and other resources.
• Ability to communicate and manage conflict resolution in a professional manner.
• Ability to handle situations in a calm and directed fashion.
• Ability to lead a team and manage their performance.
• Proactive, organized, accurate, and with an eye for detail.
• Excellent time management skills and ability to prioritize multiple tasks.
• Professional, flexible and positive team player that is self-directed and self-motivated.
• Outstanding relationship-building skills coupled with a high degree of responsiveness and integrity.
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Department Finance

Reports to Chief Financial Officer

Direct Reports Project Manager

Schedule Hybrid, Full-time, Mon-Fri

Employee Type Exempt Employee

Compensation Salaried with Benefits; includes Incentive Pay

Position Summary

Business Systems Analyst is responsible for working with project owners and stakeholders to elicit, analyze, specify, and validate business and solution requirements to meet business needs. The BSA will work with a diverse group, identify areas of contention, and create a shared understanding between project owners and solution providers while maintaining alignment with Business and IT Strategies. The candidate should be prepared to proactively use their unique skills to help shape the team and respond to the challenges and opportunities it will encounter.

Essential Duties and Responsibilities

• Guide the project owner/lead through the BA Project framework. Maintain the project workflow through process of vision, strategy, needs, solutioning, execution and measurement.
• Assist project owner/lead in establishing a RAPID stakeholder list to assign roles & responsibilities. Hold project owner/lead accountable for timely engagement.
• Identify, refine, and accurately articulate the business objectives and value proposition of assigned initiatives. Bring alternative perspectives and influence consensus among stakeholders.
• Work with project owner and SMEs to develop work plans, identify task dependencies, develop estimates, and determine resource skills required; support risk management and change management activities.
• Effectively verify and validate requirements; ensure that all requirements support the delivery of business value, fulfill goals and objectives, and meets the needs of the stakeholder/business unit.
• Ensure the requirements are unambiguous and understandable by both business users and solution providers.
• Regularly present project status/findings/recommendations to the priority working group and Senior Leadership.
• Effectively communicate conflicts of requirements to project leads, assist with conflict resolution.
• Ensure the test strategy and test plans adequately cover the requirements. Assist in defect resolution.
• Embrace feedback and opportunities for process improvement.
• Simultaneously support multiple initiatives as assigned.
• Supervise and direct Project Manager.
  • Review and provide feedback and guidance on biweekly project recaps.
  • 1:1 coaching, and annual coaching and development.
• Perform other duties as assigned.
  

Qualifications/Skills/Experience

To perform this job successfully, an individual must be able to perform all essential duties and responsibilities satisfactorily. The success attributes below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education, Work Experience, & Knowledge

• 3-5 years of experience in Business Systems or equivalent preferred.
• Bachelor’s degree in Business, MIS, or another related field preferred.
• WRIKE and Figma application experience preferred.
  

Job Specific Technical Skills & Competencies

• Analytical Thinking: Identifies current or future problems or opportunities, analyzes, synthesize, and compares information to understand issues, identifies cause/effect relationships and explores alternative solutions to support sound decision making.
• Facilitation: Uses and adjusts style and technique to assist group process and understanding.
• Communication: Demonstrates effective verbal, written, and listening communication skills.
• Teamwork: Works together in situations when actions are interdependent, and a team is mutually responsible to produce a result.
• Relationship Management: Seeks out, builds, fosters, and maintains productive relationships, networks, or alliances to meet goals and achieve results.
• Business Perspective: Uses knowledge of internal and external factors impacting the foodservice industry to make decisions.
• Technology: Uses, leverages, and maintains proficiency with corporate and job specific technology as it evolves (e.g., hardware, software, business unit applications and systems tools).
• Conflict Management: Brings conflicts into the open and resolves them collaboratively.
• Change Management / Resilience: Remains energized and focused in the face of ambiguity, change or strenuous demands.
• Risk Taking: Identifies, assesses, manages, and takes intelligent risks to attain objectives

Department Marketing

Reports to Creative Director

Direct Reports Project Manager

Schedule Full-time, Mon-Fri

Location 899 Montreal Circle, Saint Paul, MN 55102

Employee Type Non-exempt employee

Compensation Salaried with Benefits

Position Summary

Responsible for design of print and digital graphic applications for marketing, product, internal communications, and corporate identity. This position includes production and prepress responsibilities.

Essential Duties and Responsibilities

• Develop and produce original visual design concepts
• Extend designs on an array of digital and print assets – marketing collateral (direct mail, sell sheets, ads, catalogs), digital marketing assets (email, social, website), video, tradeshow assets, and environmental graphics.
• Collaborate with creative director, graphic designers, and other marketing team members on projects
• Design product packaging and new product materials  
• Design and maintain corporate business systems and communication tools
• Maintain and manage brand guidelines for NCCO and sister companies.
• Use InDesign templates to customize distributor/broker marketing pieces and create plats for digital art.
• Managing digital assets with NCCO DAM.
• Ensure brand identity, standards, and personality are maintained throughout the creative process.
• Research design trends and creative best practices.
• Other duties and responsibilities as assigned.
• Create engaging, original designs to meet specific promotional needs for print and digital, including but not limited to: Advertisements, brochures, business cards, website imagery, signage, and flyers.
  

Qualifications/Skills/Experience

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required

• 2- or 4-year college degree focused on graphic design and production or related experience
• 3-5 years experience in graphic design
• Design, layout and typographic skills
• Advanced user of Adobe Creative Suite – InDesign, Photoshop & Illustrator
• Ability to optimize creative assets for both print and web environments
• Strong portfolio of design work
• Excellent verbal and written communication and presentation skills
• Self-motivated with excellent time management skills, and able to work in a fast-paced environment
• Exhibit and encourage our core values of Respect, Integrity, Collaboration, Innovation and Passion for Excellence.
• Exceptional project management skills; capable of prioritizing, organizing and simultaneously managing a variety of projects and tasks with strict deadlines
  

Desired

• In-house design experience
• Experience with motion graphics
• Experience with video editing
• Experience with email systems and website platforms

Success Attributes

• Ability to manage details and be meticulous
• Comfortable with change
• Excellent interpersonal and communication skills
• Professional, flexible and positive team player.
• Computer skills in Microsoft Outlook, Word, Excel and PowerPoint