NCCO International 
As regulations around thermal paper continue to evolve, questions about compliance are becoming more common across the POS supply chain. NCCO has therefore taken a proactive step to simplify compliance for distributors, brokers, and operators alike.
To this end, all standard NCCO thermal register rolls are now phenol-free. This means added phenols like BPA and BPS have been removed. This change reinforces NCCO’s long-standing commitment to high-quality, compliant point-of-sale solutions that look to a safer, more sustainable future, while keeping everything else the same.
What Does “Phenol-Free” Receipt Paper Really Mean?
Phenols like BPA (Bisphenol A) and BPS (Bisphenol S) have historically been used in thermal paper coatings. Growing health and environmental concerns have led to increased regulation, particularly in states such as California and Washington, where phenol restrictions are already in effect.
By transitioning all thermal register rolls to phenol-free materials, NCCO ensures its products align with current regulations and are prepared for future legislative changes.
What’s Changing (and What’s Not)
To make this transition as seamless as possible, NCCO intentionally designed the change to avoid disruption across the supply chain.
What You Should Know About NCCO’s Phenol-Free Register Rolls:
- No SKU changes
- No packaging or case count changes
- All rolls and cases marked “phenol-free” for immediate recognition
- No equipment adjustments
- Enhanced performance
The rolls print the same, handle the same, and perform to the same standards NCCO customers expect. The only difference is that these high-quality thermal register rolls for foodservice and retail POS systems are now made without added phenols.
Safe and Sustainable Receipt Paper Products
Studies have raised concerns about phenols such as BPA and BPS due to their potential health and environmental impacts, particularly with frequent handling. As part of NCCO’s ongoing commitment to sustainability and product safety, we began offering thermal receipt paper produced without added phenols in December 2024. As a result, NCCO helps reduce exposure risks while aligning with evolving environmental and safety standards.
To ensure transparency and ease of identification, all phenol-free thermal roll cases are clearly marked, and each individual roll is sealed with a phenol-free tab for quick recognition throughout the supply chain.
These efforts ensure NCCO’s thermal register rolls meet or exceed all current state compliance requirements, giving distributors, brokers, and operators confidence in both the safety and regulatory readiness of the products they supply.
Why This Matters Now
Thermal paper regulations are becoming more common. This has led to foodservice and retailer operators asking about phenols in the receipt paper and other applications they purchase for their establishments.
With NCCO’s phenol-free update, distributors and brokers remove any doubt. This transition allows you to offer:
- A fully compliant option in regulated states
- A future-proof POS solution as legislation expands
- A product backed by NCCO’s proven quality and consistency
It also removes the burden of having to track regulatory changes product by product, as we have already done that work for you.
NCCO Is Your Trusted Partner in a Changing Regulatory Landscape
NCCO made this change to help distributors, brokers, and operators stay ahead of evolving regulations without compromising performance or creating operational challenges. It’s another way NCCO continues to deliver dependable POS solutions while taking a proactive approach to compliance.
Ultimately, this update keeps things simple, safe, and reliable for foodservice and retail operators.
- Phenol regulations are increasing across the U.S.
- NCCO thermal rolls already meet those standards
- There’s no need to change ordering habits or equipment
- The product quality remains exactly what they’re used to
The result is peace of mind for distributors and for the operators they support.
Phenol-Free Thermal Register Roll SKUs
The following NCCO thermal register rolls are now phenol-free:
NCCO is committed to delivering innovative solutions that support customer success while reducing environmental impact and prioritizing safer materials. This update reflects our long-term approach to sustainability and our commitment to providing dependable, future-ready POS solutions. If you have questions or concerns, our team is always available to help.