Foodservice operators should always be looking for ways to improve guest experience. New restaurant technology can help you provide this improved guest experience and keep customers returning to your business. With so many emerging restaurant tech trends, however, it can be difficult to prioritize the right additions to your foodservice operation. A helpful guide to emerging trends can help you make the right decision and distinguish your restaurant from the competition.
Investing in Digital Ordering Technology
Digital ordering is growing exponentially. You’ve undoubtedly seen ordering happening through apps and self-service kiosks, and there’s a good reason. These restaurant technologies streamline customer experience and can automate aspects of your kitchen that free up staff.
An easy way to ease yourself into this trend is through an online ordering app. There are many options to choose from, and you won’t have to invest much to get started. If things go well, you can explore further digital ordering tech like designing an app or placing self-serve tablets and kiosks around the restaurant.
Customer Loyalty Programs
Customer loyalty programs may sound like an old trend, mostly because they have existed in the form of punch cards and membership cards for a long time. These programs are quickly going digital, though, even for smaller foodservice operations throughout the country.
Establishing a digital loyalty program can be daunting, but it’s a wonderful opportunity to encourage repeat customers. By combining this technology with online ordering through an app, you can easily implement two great trends simultaneously.
Improved Kitchen Technology
Plenty of food service operators are currently exploring ways to bring technology to customers, but there are also ways to implement new tech in the kitchen. One of the easiest ways to do this is through NCCO’s DateCodeGenie®
Automated labeling can help kitchen staff save time and increase productivity. In addition, these labels are great at ensuring food safety and reducing food waste. Learn how this piece of kitchen tech can greatly improve your operation by visiting our page.